Shipping policy
Order Processing Time
- Orders are processed within 1-3 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
Delivery times are estimates and may vary due to factors beyond our control such as carrier delays or weather.
Shipping Costs
Shipping costs are calculated at checkout based on the selected shipping method and delivery location.
Free standard shipping may be available on orders over a certain amount (please check the website for details).
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information. You can use the tracking number to monitor your shipment on the carrier’s website.
International Shipping
We currently ship to select countries only. International shipping times may vary and could take longer due to customs processing.
Customers are responsible for any customs fees, duties, or taxes imposed by their country.
Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for orders lost or delayed due to incorrect or incomplete address information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue and assist you in receiving a replacement or refund as appropriate.
Contact Us
If you have any questions or concerns about your shipment, please contact us at: